PRIVACY STATEMENT

 

The Timmus Solutions’ management team is committed to protecting the security and privacy of your personal data and conduct our business in compliance with applicable laws on data privacy protection and data security. The policy below outlines what data we may collect, how it is used and with whom we may share it.

Personal Data

Timmus Solutions will not collect any personal data about you (e.g., your name, address, telephone number or email address) through our website or otherwise, unless you voluntarily choose to provide us with it (e.g., by registration or survey), provide your consent, or unless we are otherwise permitted by applicable laws and regulations for the protection of your personal data.

The kinds of personal information we collect and hold include information required for us to communicate with you, or to enable you to work with us as a customer, supplier, job applicant or employee, such as your contact and payment details, date of birth or your trading, credit or working history.

We usually collect personal information directly from you, for example when you complete an application form, deal with us over the phone, send us a letter, use our website, respond to a survey or otherwise through interactions with Timmus Solutions. Sometimes information may be collected from third party agencies that provide credit, compliance and security checks if this information is necessary to enable us to work together.

Purpose of collection and use

When you or a third party provides us with personal data, we generally use it to respond to your enquiry, or to work with you as a customer, supplier or employee and to give you specific information or offers.

If you choose not to have your personal information and data used to support our relationship, we will respect your choice. We do not sell or otherwise market your personal data to third parties.

Purpose Limitation

Timmus Solutions will collect, use or disclose personal information or data supplied by you online, or through other means, only for the purposes disclosed to you, unless the disclosure:

  • Is a use of the personal data for any additional purpose that is directly related to the original purpose for
    which the personal data was collected;
  • Is necessary to prepare, negotiate and perform a contract with you;
  • Is required by law or the competent governmental or judicial authorities
  • Is necessary to establish or preserve a legal claim or defence or
  • Is necessary to prevent fraud or other illegal activities, such as wilful attacks on Timmus Solutions’
    information technology systems.

Communications or Utilisation Data

Through your use of telecommunications services to access our website, your communications data (e.g. internal protocol address) or utilisation data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably contain personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilisation data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically

When you access our websites, we may automatically (i.e. not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). This data is used to assist us in developing our website to better meet your needs.

Storage and Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, Timmus Solutions operates secure data networks protected by industry-standard firewall and password protection. We have security measures in place to attempt to protect against the loss, misuse and alteration of your data under our control.

Timmus Solutions may store your personal information in hardcopy documents or electronically. In most cases, we use password protected electronic databases maintained at our own sites, or that of a service provider, possibly involving a cloud hosting service. Backups of electronic information may be stored offsite. Hard copy information is generally stored in our offices, which are secured to prevent entry by unauthorised people. Your personal information may be stored indefinitely until you advise you would like it removed or destroyed, however we may de-identify or destroy it earlier as required by law.

“Cookies” – Information Stored Automatically on Your Computer

When you view our websites, we may store some data on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard-drive, block all cookies or to receive a warning before a cookie is stored.

Links to Other Websites

Timmus Solutions website may contain links to other websites. Timmus Solutions is not responsible for the privacy practices or the content of other websites.

Questions and Comments

Timmus Solutions will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Timmus Solutions Data Privacy Protection Policy (e.g. to review and update your personal data), please send us your questions and feedback.

If you have a complaint or query about how your personal information is handled by us please contact:

Timmus Solutions Data Protection Officer:
Email: frances@timmus.solutions
Address: PO Box 1136. North Sydney, NSW 2059